FAQ

How do I use the self-service machines in the laundromat?

What payment methods are accepted at your laundromat?

Insert token at respective washer and dryer

Token changer accept $2, $5 and $10 notes

No change given

Do you have vending machines for small change?

No. We do not.

Please prepare $2, $5 and $10 notes for exchange of tokens

What are your operating hours?

We are open 24 hours

Is the laundromat open on holidays?

We are open 24 hours

What should I do if a machine is not working properly?

Please call 8101 2488 to report machine issues or seek assistance

Instruction will be given

Are there laundry attendants available to help with questions or issues?

Please call 8101 2488 to report machine issues or seek assistance

Call line will be open 24 hours

Can I bring my own detergent and fabric softener?

Yes you can.

They can be dispensed at the top of the washer

Do you provide laundry bags or should I bring my own?

Customers will need to bring their own laundry bags

Baskets in shop are meant for transfer of laundry from washer to dryer

and cannot be brought out of shop premises

Is Wi-Fi available in the laundromat?

There is no wi-fi

What should I do if I forget something in the laundromat?

Please call 8101 2488 first before retrieving lost items.

Can I use your laundromat for commercial or bulk laundry services?

Our laundromats can accommodate commercial or bulk laundry needs.

Up to 11,15,30 kg